Rocket.Chat Handbook
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Support

Welcome to the Rocket.Chat Support Handbook. We remove obstacles and solve problems to ensure our customers can focus on what they do best!
Here are the articles in this section:
Responsibilities
Tiered Structure
Supported Environment and Versions
Support Plans, Availability, and SLA
Support Resources
Support Processes
Support Team Tech Stack
GitHub Issues
Support Ticket FAQ
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WhiteHat Hall-of-Fame
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Responsibilities
Last modified 6mo ago