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Rocket.Chat Handbook
The Company
👨💻
Organization Chart
🔤
Glossary
🔧
Tools
🧑🤝🧑
Our Culture
❔
How-tos & Guidelines
Departments and Operations
🏗
Research & Development
🫂
Community
💲
Finance
🎙
Marketing
👩🏭
Operations
🍺
People Experience
🔐
Security
🆘
Support
Responsibilities
Tiered Structure
Supported Environment and Versions
Support Plans, Availability, and SLA
Support Resources
Support Processes
Support Team Tech Stack
GitHub Issues
Support Ticket FAQ
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Support Plans, Availability, and SLA
Rocket.Chat offers a variety of support packages for all customers.
The details of our Support Plans and Service Level Agreements (SLAs) can be found in our product documentation:
Enterprise Support Plans
Rocket.Chat Docs
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Support Resources
Last modified
1mo ago