Rocket.Chat Handbook
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Async Communication

Embracing our remote workforce! Let’s work to improve our productivity, collaboration, & async communication
We’re not all in an office together, there are no hallway conversations happening and we can’t just talk up to each others’ desks. In order to operate effectively in our fully remote work setting and consistently further our efforts, we need proactive ownership around our communication on

RAW! It’s how we collaborate async:

React - recognize if a relevant message has been received and understood Align - contribute or engage to make sure you understand expectations and the next steps Work - take action when you have a job to do, and let the team know about it - now & going forward
When important messages are sent or you’re tagged in conversation, ask yourself: have I reacted, aligned (if needed) and/or signalled that I’m working on it?
Let's make communications that are clear, complete, delivered with kindness, and that create productive results!