Rocket.Chat Handbook
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Rocket.Chat RockStars

Collect stars for representing our culture and exchange them for prizes!
Our culture is one of the most significant strengths within Rocket.Chat, and we want to acknowledge actions that promote it. Welcome to Rocket.Chat RockStars! Our system enables you to earn stars by embodying the DOTS values or by participating in specific events and occasions. You can accumulate these stars and exchange them for prizes.
All products within the stars program are purchased through Printful, where you can browse the entire catalogue of products and colours. Some items are also available for purchase through the Shopify store.

What type of stars can I get?

We have three types of points:
  • Request and Collect: Whenever you perform an action in this category, you can submit this action for approval to our Avengers within the system (Zoho People) and collect your stars!
  • Automatic Collection: Stars are automatically collected on special occasions, such as birthdays, company anniversaries, or when you use the rocketchat-thanks channel to express gratitude for someone.
  • Admin Allocation: These stars will be added to your account by the administrator of the specific tool. For instance, you'll receive stars from the Qulture.Rocks admin each time you complete your IDP or achieve 100% completion of the Check-in. In this case, the Qulture.Rocks admin will assign the stars to you within the system.
Let's take a look at the complete list of actions and events in each category and the number of stars you can get:

Important Notes:

  1. 1.
    The categories share content selected to be promoted and create an original post for LinkedIn are monthly only, meaning you can get that point once a month. The Marketing team assigns monthly campaigns applicable to these categories: You can get these stars just by sharing the selected content on LinkedIn or by writing your post directed to that campaign!
  2. 2.
    As mentioned before, for completing a course and years in company anniversary, your total of stars will be the base value multiplied by the course number of hours or by the number of years you're celebrating. For the first one, the maximum of stars you can get for a course is 50.
  3. 3.
    The Koko 1:1 category gets you the stars if you do at least one random 1:1 in the month, and the same logic applies to the Koko Thanks, which works if you give or receive at least one thanks in the month.
  4. 4.
    The Book Club categories follow the rules you'll find here in the handbook too.
  5. 5.
    The Check-in and IDP categories are taken directly from Qulture.Rocks report.
  6. 6.
    For Father's and Mother's Day, you need to fill in a field in your Zoho People profile for it to be automatically collected. Note that you must be a Mother or Father to get these points.

How to request my stars?

The first thing you should do is go to Zoho People > Compensation > RockStars. Then, add a Credit request according to the action you completed. Follow the steps below:
  1. 1.
    When submitting your request select Credit, the date, and the point type.
  2. 2.
    After that, the “Reference” space will show how many stars that action is worth. (Except for the "Time in the company" and "Completing a course" categories, where the reference will show you the base value that you should use in the calculation. We'll tell you more about that soon)
  3. 3.
    Fill in the number of points needed, and submit!

Where do I see how many stars I have?

Simply go to your Zoho People profile in order to see your Koko Points balance! Remember: The stars are capped at a total of 1200, so even if you request more stars, after reaching this total it will be maintained until you exchange some of them.

How do I switch my stars for items?

When you want to trade your star for a Rocket.Chat swag, follow the same path as you did before (Zoho People > Compensation > RockStars) when requesting it inside Zoho People, but this time you'll select Debit. Follow these steps:
  1. 1.
    Select Debit, the item you want, and fill out the points field with how much it costs. Remember to always check your star balance before requesting the item to make sure you have enough to get it!
  2. 2.
    Then you just have to wait for an Avenger to approve your item request, and once we fulfil the order, your new Rocketeer swag is on its way to you! (It may take a while to reach you since they ship it overseas. If your country's postal service usually tends to stop any foreign order, you can request and add a note that you'll want to retrieve your item during our next Summit we'll make sure it gets to you then).

Now let's talk prizes!

Check out the complete list of Rocket.Chat swags you can get through RockStars below or here.
Baby One-piece
Flip flops
Kids T-shirts
Dawstring bag
Dad hat
Bucket hat
Tote bag
Embroidered polo shirt
Laptop sleeve
Water bottle
Framed poster
Throw Blanket